Parking and Arrival
Accessible parking is available on the B1 level of the underground Music Concourse Garage (enter Golden Gate Park from 9th Avenue and then take a right on Music Concourse Drive to enter the garage). The Academy's entrance and exits are fully wheelchair-accessible from either street level or the underground parking garage. All entrance lines accommodate wheelchairs.
Wheelchairs and Other Power-Driven Mobility Devices (OPDMDs)
The Academy is fully wheelchair accessible, welcoming manual and electric wheelchairs. Manual wheelchairs are available to borrow free of charge at Coat Check on a ﬁrst-come, ﬁrst-served basis. To borrow one, visitors are asked simply to leave their photo ID at Coat Check for the duration of their visit.
Other Power-Driven Mobility Devices (OPDMDs)
The recreational use of Segways, golf carts, hoverboards, skateboards, etc. are strictly prohibited from use in the facility. The Academy is fully wheelchair accessible, welcoming manual and electric wheelchairs, electric mobility scooters, and other power-driven mobility devices (OPDMDs) such as Segways subject to reasonable restrictions in certain areas of the facility.
Users must remain in control of their device, operate at the lowest speed (turtle mode) consistent with walking pace, yield to children, seniors and other walking patrons as well as exercise caution turning corners, entering and exiting exhibit areas, and obey all reasonable safety instructions given by staff. Subject to the specific device’s dimensions, users may need to dismount and walk through certain thresholds and when entering and exiting elevators. Additionally the device user may need to dismount in the vicinity of railings around open exhibits and on raised walkways.
Academy staff may monitor, to the extent practical, the safe and responsible operation of OPDMDs. Staff reserve the right to prohibit the use of OPDMDs during certain times and events with high attendance or restrict its use in certain areas. In such cases storage of the device may be provided on-site along with the use of a manual wheelchair free of charge if requested. If you plan on using an OPDMD please check in with Academy staff upon arrival and a courtesy call would be appreciated to the Academy’s Contact Center line at (415) 379-8000 and press 0 to speak with a representative.
Accessible restrooms are located on each and every ﬂoor of the Academy. The most spacious of these is found on Level 1, next to the Swamp Gallery.
Service dogs are welcome at the Academy if providing assistance to individuals with disabilities, but a small number of areas—including the Rainforest, Early Explorers Cove, research collections, and back of house—do remain off-limits. While we understand that animals other than dogs may provide assistance to individuals with disabilities, dogs and miniature horses are the only animals legally regarded as service animals, and therefore, dogs (and under certain circumstances, miniature horses) are the only animals permitted at the Academy. Service dogs must be under the control of their handler at all times during their visit to the Academy. Leash-control is preferred, but under certain circumstances voice or signal control is acceptable.
If you plan to bring a service dog to the Academy, or would like additional information on the Academy's service-animal policy, please call the Academy’s Contact Center at (415) 379-8000 and press 0 to speak with a representative.
Exhibit Access and Seating
We provide ADA-compliant ramps and alternate entrances to all of our exhibits, including the Rainforest and Planetarium. When picking up your Planetarium show pass, simply ask a staff-person to escort you to the third-ﬂoor accessibility entrance. Both the Planetarium and the Forum's 3D theater have reserved seating for visitors with disabilities.